Standard Family Room
- 2 Bunk beds
- Shower
- Heating
- Air conditioning
Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory
City Inn Hotel
A 2-star inn in the centre of Kuala Lumpur, near Chinatown and Pasar Seni, with rooms from £30 and free Wi-Fi.
- Free Wi-Fi in rooms
- 24-hour reception
- No pets allowed
5
Needs improvement
73 reviews
Booking.com 5 · 73 reviews
About
City Inn Hotel
City Inn Hotel sits on Jalan Sultan in the heart of Kuala Lumpur, a recently renovated 2-star inn within a 14-minute walk of KL Tower Mini Zoo. The hotel provides Wi-Fi in all rooms, plus air conditioning, heating, and ironing facilities.
Guests rate the value at 4.9 and service at 4.8, with a friendly, helpful staff frequently mentioned. The inn offers a 24-hour reception, luggage storage, laundry, and security, and rooms range from budget doubles to family bunk-bed setups.
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Laundry
- Free Wi-Fi in rooms
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Outstanding value — Guests consistently rate the value at 4.9 out of 5, praising the low price for the central location and amenities.
- Exceptional service — The staff are repeatedly described as friendly and helpful, with specific mentions of going out of their way to assist.
- Prime central location — The hotel is near Chinatown, Pasar Seni station, Central Market, Petaling Street, and a GoKL bus stop, making exploration easy.
- Comfortable rooms — Rooms come with quality beds, good showers, air conditioning, and some include a study table and multi-channel TV.
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Worth weighing
3 to weigh- Small-scale operation — As a 2-star inn with a limited number of rooms, it lacks extensive facilities like a gym or pool.
- No pets allowed — Guests with animals will need to make other arrangements, as pets are not permitted.
- Potential for street noise — Being in the heart of the city, some rooms may pick up street noise, though reviews don't mention it as a major issue.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Budget Double Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Basic Triple Room
- 3 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Security
- Luggage storage
- Laundry
In-room
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Ironing facilities
Policies
- No pets allowed
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5/10 from 73 reviews
Booking.com · 5 · 73 reviews
5Verified guest“The staff here are genuinely friendly and supportive — Lewis on days and Jeff at night — and the location near Chinatown is super convenient.”
5Verified guest“The location is excellent, right by the MRT, bus station, and three LRT/MRT stops. The air-conditioned room was a good size, the shower was decent, and it cost £60 for the night.”
5Verified guest“We really liked our quiet, roomy double with very comfortable beds and a good shower. The multi-channel TV, ironing facilities, and study table were thoughtful extras.”
5Verified guest“The staff were incredibly helpful, and the spot was perfect and comfortable — just a short stroll from the Photographic Angle. We also enjoyed a great restaurant nearby with a Chinese menu.”
5Verified guest“Perfect location near the GoKL bus stop, Kasturi Walk, Central Market, and Chinatown. The room was air-conditioned, the shower was good, and the beds were very comfy.”
5Verified guest“A convenient place to crash — the staff are helpful and top-notch, even helping me arrange my dental appointment for the next day. Being close to the bus stop made everything easy.”
04 — Location
Getting around Kuala Lumpur
The property sits in Kuala Lumpur.
Chinatown: A short walk away, Chinatown is a bustling market area with street food and souvenirs.
Pasar Seni Station: The metro station is just a brief stroll, offering easy access to the wider city.
Central Market: A heritage building with local crafts and food, also within walking distance.
Petaling Street: The famous market street, known for its lively atmosphere and bargain shopping.
No 11 Jalan Sultan, 50000 Kuala Lumpur, Kuala Lumpur, Kuala Lumpur Federal Territory, Malaysia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 6 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Are pets allowed at City Inn Hotel?
No, pets are not allowed at this property.
Is Wi-Fi available?
Yes, free Wi-Fi is available in all rooms.
What room types are available?
The hotel offers a Standard Family Room with two bunk beds, a Budget Double Room with one double bed, and a Basic Triple Room with three single beds.
Does the hotel have air conditioning?
Yes, all rooms are equipped with air conditioning and heating.
Is there a 24-hour reception?
Yes, the reception is open 24 hours, and luggage storage is available.
The bottom line
City Inn Hotel delivers exactly what budget travellers need: a clean, central base with friendly staff and unbeatable value. If you're after a no-frills stay in the thick of Kuala Lumpur's action, this is a smart pick.
5Best for budget travellers who want location and service without the price tag.
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